Manager, Technical Services

Manager, Technical Services - MaK_Test

, 18 September 2024

Job Description

This is testing of posting the job on portal

Responsibilities & Duties

• Ensure proper handling of all stock as per supplier standards.

• Achieve business brand merchandising standard as per KPIs and in line with signed BDAs. Ensure implementation of BDA’s at 100% level.

• Communicate and train customers to effectively and successfully implement the brands strategy.

• Achieve business brand and region objectives as per approved KPIs.

• Ensure that selling price by SKU is in line with company direction, report any deviation to direct manager.

• Motivate all stake holders in the department and develop required competencies to effectively and actively work to achieve targeted level of service and satisfaction.

• Stock Level Monitoring and reporting.

• Keep all information confidential and secure. File and/or archive all financial documents.

• Assist during internal and external audits.

• Raise issues with the concern department.

• Review, implement and communicate company policies and procedures.

•  Effectively communicate and implement DMC values and code of ethics.

•  Perform other duties as assigned.

• Achieve qualitative and quantitative Sales & Distribution KPIs

• Assist RSM and TMMs in negotiating BDA’s agreements with key accounts.

• Attend daily morning meetings with sales team.

• Collection follow up and receivables management.

• Develop and present sales plans and targets by accounts to deliver sales objectives.

• Implement agreed journey cycles by channel.

• Ensure implementation of BDA’s as agreed with Key Account & supplier. Implement Trade visibility and display Planograms per brand.

• Make sure that listing and delisting is up to date.

•  Maintain close and professional and productive business relationship with all trade and customers.

•  Manage all prices compensations and credit notes issuance to customers.

• Manage receivables and customer inventory as per target and KPIs.

• Report Channel Stock and item shelves life along with sell out performance on monthly basis.

• Support product launch programs and implement with supplier coordination.

• Update Trade Sales Force on product knowledge, Features & Benefit, Selling Stories

Desired Experience:

• 2-3 years of experience.