Presales Engineer

Presales Engineer - N-4030-0001

, Engineering 17 January 2024

Job Description

Identify needs and address clients’ requirements. Recommend solutions that optimize value for both customer and business. Support and collaborate with the sales team in revenue growth as a technical expert.

Responsibilities & Duties

• Engage with the client to fully understand the project requirements
• Coordinate and negotiate with the vendors to get proposals and quotations
• Collaborate with the sales support or key account management team by acting as a technical expert and responding to requests for information or requests for proposals from clients, supplying the technical details of proposed solutions
• Propose solutions and draft the technical proposals in consultation with the Engineering team
• Coordinate with internal sales, sales support, and service resources to align solution design with clients’ business requirements
• Collaborate to achieve the assigned shared sales target with Account Managers
• Ensure excellent customer experience and satisfaction
• Support Sales department in making presentations for pitching clients
• Act as sales support for sales consultants throughout the entire sales process
• Manage post-sales through extending business with existing clients
• Play key role in enhancing the level of partnership with vendors
• Work with the after-sales team in handing over any pre-sales documentation and/or activities

 

Desired Experience:

• 5 years of experience
• Automation experience is preferred